Home care is a major industry in New York, a state with about 162,240 home health aides, according to a state list published in 2015.
Currently, home health aids, or HHAs in New York are not required to obtain a license or a degree, but New York state does mandate 70-80 hours of training in order to be certified. Subsequently, every aide in New York must participate in an annual 12-hour refresher course called an in-service.
Until recently, aides could only do their in-service training in person. Doing them online was not an option. After some persistence from various sources, the New York Department of Health granted HHAs permission to do their in-service training remotely.
Here are 3 reasons why agencies, HHAs, and patients alike stand to benefit from moving their in-service training online:
1. Saves time.
Until now, agencies had to make HHAs come into the office for training. Time spent in the office is time that could have been spent with patients. Having HHAs train remotely would save agencies the hassle of taking HHAs away from patients and finding replacements to cover for their lost hours. Additionally, a remote training solution would allow HHAs to take their training courses in stages rather rather block off large consecutive chunks of time for their in-service.
2. Saves money.
Previously, nurses were required to come into the office to schedule their training sessions and to participate in the classes. Additional staff had to be brought in for the purpose of taking attendance and supervising the HHAs. When nurses have to come into the office, agencies must scramble to find other nurses to cover their shifts. Not only would remote training save agencies the costs of finding and paying replacement nurses and supervisors, but agencies will no longer have to provide physical classrooms and learning materials.
3. Provides more targeted training.
Remote training is not a time or cost-saving solution that compromises training quality. On the contrary, an online learning solution presents the opportunity for training that is better targeted, more specialized, and tailored to the needs of HHAs. Instead of providing a rushed one-size-fits-all course to HHAs gathered in a room for a limited time, online training enables HHAs to go through the modules on their own time and select classes targeted to their individual training requirements. A sophisticated learning management software like showd.me goes beyond generic training videos. HHAs would have access to a massive library of powerpoints, videos, and other training content relevant to their specific training needs.
Moving HHA in-service training online presents a fantastic opportunity for agencies to provide more attentive care to patients and better training to HHAs, all while saving a great deal of time and money. Adopting remote learning solutions is a big win for agencies, their employees, and the patients they serve.