Bystander Intervention: Empowering Employees To Prevent Workplace Harassment

Reporting workplace harassment is crucial for addressing the issue and supporting the victims. Unfortunately, according to the Equal Employment Opportunity Commission (EEOC) an estimated 75% of workplace harassment incidents go unreported due to fear of retaliation, lack of confidence in the process, or concerns about the potential impact on their career.

The impact of workplace harassment extends beyond the victims and affects the entire organization. It leads to decreased employee morale, increased turnover rates, and a toxic work environment. By encouraging bystander intervention, organizations can create a culture where harassment is not tolerated and reporting is actively supported.

Understanding Bystander Intervention

Bystander intervention refers to the act of individuals observing a problematic situation and taking action to prevent or address it. In the context of workplace harassment, bystander intervention plays a crucial role in creating a safe and inclusive environment. By empowering employees to become active bystanders, organizations can effectively prevent harassment and foster a culture of respect and support.

One key aspect of understanding bystander intervention is recognizing the different types of bystander roles. There are three main roles: passive bystanders, who observe but do not intervene; reactive bystanders, who react to the situation after it has occurred; and proactive bystanders, also known as upstanders, who take immediate action to prevent or address the harassment.

By promoting proactive bystander behavior, organizations can significantly reduce the incidence of workplace harassment. Empowering employees to become upstanders not only prevents harm but also sends a strong message that harassment will not be tolerated.

Training Techniques for Empowering Employees

Training is essential in empowering employees to move from being passive or reactive bystanders to becoming proactive upstanders. Here are some effective training techniques:

1. Education and Awareness: Provide comprehensive training on workplace harassment, including definitions, examples, and the negative impact it can have on individuals and the organization.
2. Role-Playing and Scenarios: Engage employees in interactive exercises where they can practice identifying harassment and responding appropriately. These simulations help build confidence in taking action.
3. Communication and Active Listening: Teach employees effective communication skills, such as active listening and assertiveness, to confidently address harassment situations. Encourage open dialogue and create a safe space for reporting incidents.
4. Bystander Intervention Strategies: Train employees on specific strategies they can use to intervene safely and effectively. This may include direct intervention, distraction techniques, or seeking help from supervisors or HR.
5. Ongoing Support and Reinforcement: Provide resources and support for employees who have intervened in harassment situations. Recognize and reward their actions, and ensure they have access to any necessary follow-up support or counseling.

By implementing these training techniques, organizations can empower employees to take an active role in preventing workplace harassment and create a supportive and inclusive work environment.

Creating a Culture of Upstanders

Creating a culture of upstanders requires a collective effort from both employees and the organization. Here are some strategies to foster a culture of upstanders:

1. Leadership Commitment: Leaders should demonstrate a zero-tolerance policy for harassment and actively promote bystander intervention. This commitment sets the tone for the entire organization.
2. Clear Policies and Procedures: Establish clear policies and procedures for reporting and addressing harassment. Ensure that employees are aware of these policies and know how to access the necessary support.
3. Training for Managers and Supervisors: Provide specialized training for managers and supervisors to equip them with the skills to recognize and address harassment effectively. They play a crucial role in setting expectations and supporting employees.
4. Encouraging Reporting: Create a safe and confidential reporting system that encourages employees to come forward without fear of retaliation. Regularly communicate the importance of reporting and the support available.
5. Recognizing and Rewarding Upstanders: Acknowledge and appreciate employees who take action as upstanders. This can be through public recognition, rewards, or career advancement opportunities.

When employees feel confident in their ability to intervene and report incidents, they contribute to a safer and more inclusive workplace. It is the collective responsibility of everyone in the organization to address and prevent harassment, creating an environment where all employees can thrive.

By implementing these strategies, organizations can foster a culture where bystander intervention is valued, harassment is actively addressed, and employees feel empowered to create positive change.