Case Study

Showdme Helps C&T Home Care Ensure Training Compliance

c&t-2

About C&T Home Care Services LLC

Serving 62 counties across New York, C&T Home Care is dedicated to providing the highest standard of care to the clients they serve. With multiple office locations and covering the entirety of New York State, C&T Home Care provides care through highly trained, screened, and credentialed healthcare professionals.

The Challenge

Prior to showdme, training was managed entirely in person, with 3-hour class sessions held twice per week across English, Spanish and Mandarin. This process was not only time-consuming for their internal staff, but for their caregivers as well, as it required them to travel to the office in order to complete training.

Tracking hours and completions was complex and often required the C&T Home Care team to regularly remind caregivers of upcoming deadlines and compliance requirements.

The Solution

Looking to free up internal resources while still ensuring caregivers receive the valuable training they need to promote quality care, C&T Home Care selected showdme’s training services and software.

Today, employees are enrolled in training courses specific to their role and language needs automatically through the showdme integration with HHAeXchange. From there, showdme manages the entire process, including learning path creation, proactive reminders and certificate delivery.

As a result, C&T Home Care is seeing higher completion rates, while dramatically reducing the number of resources required to manage training internally.

The Results

%

Of Completions Driven By Showdme

%

Caregiver Satisfaction Rating Of Showdme

Translations
(English, Spanish, Mandarin)

Showdme saves so much time for both our organization and our caregivers. Not only has it allowed us to move training online, but through their integration with HHAeXchange, caregivers are automatically enrolled and assigned to training throughout the year. Our showdme Account Manager even helps us monitor completions and proactively reaches out to caregivers to ensure training deadlines are met. We couldn't ask for more.

Lidia Cuzco, Team Leader - Aide Training

C&T Home Care Services LLC

A view of the showdme compliance training experience across multiple devices

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